Update - Our external service provider is still working to resolve the document generation latency in the sandbox environment. Delays may continue while they complete their remediation.
We’re staying in close contact with their team and will provide another update as soon as we have more information.
Thank you for your patience.
Dec 05, 2025 - 16:42 EST
We’re staying in close contact with their team and will provide another update as soon as we have more information.
Thank you for your patience.
Dec 05, 2025 - 16:42 EST
Monitoring - One of our external service providers is currently experiencing latency issues in our sandbox environment, which may delay the generation of certain documents. In some cases, these documents may take up to a few hours to appear.
We are actively monitoring the situation and coordinating with the provider to reduce impact and restore normal processing times as quickly as possible.
We will share further updates as soon as additional information becomes available.
Dec 04, 2025 - 15:52 EST
We are actively monitoring the situation and coordinating with the provider to reduce impact and restore normal processing times as quickly as possible.
We will share further updates as soon as additional information becomes available.
Dec 04, 2025 - 15:52 EST
Coterie APIs
Operational
Agent Dashboard
Operational
Quote Flow
Operational
My Policy Center
Operational
Coterie Website
Operational
Customer Testing Sandbox
Degraded Performance
Customer Support
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.